Create documents from template in Zapier and sign them using SignNow

In this article, we will show you how to create documents from a template using Processes and sign them with the help of SignNow.

Processes are a Plumsail Documents feature with an intuitive interface for creating documents from templates.

SignNow is an electronic signature cloud-based software, which allows to sign and manage documents on any device.

If you haven’t tried it yet, you can register a free signNow trial account.

We’ll connect these tools in Zapier to automize the documents exchange and signing.

Configure the Process

Before creating an automated connection of apps in Zapier, we need to set a Process, which will create a PDF purchase agreement from a DOCX template.

Create a new process

Go to the Processes section in your Plumsail account.

Click on the Add process button.

add process button

Set the Process name. As we’re going to create a PDF purchase agreement from a DOCX template, select DOCX for the template type.

create a new process

Configure a template

Once you’re done with the first step Create Process, press the Create button, and you’ll proceed to the next – Configure Template.

There you’ll find two substeps:

  • Editor;

  • and Settings.

In Editor, you can work out the template online, or upload the pre-made template and modify it in case of need.

You can download a DOCX template for a purchase agreement that we have already prepared.

Agreement DOCX template

And then upload it to the process.

Templating syntax

When creating your own templates, mind the templating language. Plumsail Word DOCX templates use a different approach than most other templating solutions. It uses a minimal amount of syntax to make your work done.

In short, the templating engine thinks that everything between {{curly}} brackets is variables where it will apply your specified data. Read this article to get familiar with the templating engine.

Test template

After you’ve uploaded the template to the process, you will see the template preview. Click the Test template button to check the resulting file. You’ll see a form that is generated based on your template tokens. You can adjust the default form. Find more information in the documentation.

Test template sign now

To test the docx template from the example, fill the fields with some data.


This is testing. You can pass data from an external system or web form to the process. See the Start process section.

Once you’ve tested the template, press Save&Next to proceed further - to the Settings substep.

  • Fill in the name of the result file.

  • Select PDF format for the output file

  • Protect the result PDF if you wish

Configure template


The next step is delivery. For demonstrating purpose, we’ll store the result file in OneDrive. But there are other options.

After you’ve connected to OneDrive from the Plumsail account, select the folder where to store the ready document.


You can configure as many deliveries as you need.

Start the Process

We will start our Process from Zapier.

Create a Zap

Zap is an automated connection between web services in Zapier. This is how our Zap looks:

Zap create contract and sign

Check out the Zap steps described below.

Zap trigger

After you’ve opened My Zaps, create a new one, and select a trigger. You can pick any, for example, trigger a Zap when an opportunity in your CRM is closed, or a web form is submitted, or some others. We will pick Push by Zapier just for demonstration purposes. This kind of trigger enables you to start Zaps manually by Zapier extension for Google Chrome.

Start process in Plumsail Documents

Once the trigger is set, search for Plumsail Documents and add an action Start process.

start process from Zapier action

Click Continue. If this is your first Zap, at this point, you’ll need to Sign in to your Plumsail Account from Zapier to establish a connection between the app and your account. If you already have a Plumsail account tied to the app, you can add another one at this step, and use it instead.

Customize Start Process

Choose the process you want to start by this Zap from the dropdown. You may see fields to complete - they have the same names as tokens from the template. Actually, these fields are created based on the tokens. You need to fill in them to populate the template.

We used the same values as in testing the template.

specify data to populate template


Don’t skip testing the Start process action. It’s necessary to do to be able to use the output further in the Zap.

json in zap to create document and sign with SignNow

Upload document

This action is from the SignNow integration for Zapier. It will upload the agreement to the SignNow account. After that, we can send the document for signature. In the ‘File’ field put File (Exists but not shown) – output of the ‘Start process in Plumsail Documents’ step. Give a name to the document uploaded to SignNow and press Continue.

Upload document action

Invite to sign

The last action is from the SignNow integration too. It sends the contract for signing.


Once the agreement has been signed, you will receive a notification e-mail with the signed document attached.

email notification cotract was signed