Subscriptions
Email notifications
On the Notifications page of your Plumsail account, you can configure email notifications for different types of events.
Please ensure that these emails don’t end up in your spam folder.
Documents limit notifications
Enable the Documents limit option to receive email notifications when your document usage approaches or exceeds your subscription limits.
Notifications will be sent in the following cases:
You spent more than 70% of the monthly documents.
You spent more than 90% of the monthly documents.
When your monthly documents are exhausted and additional documents usage begins: Now, you are spending additional documents.
When both your monthly and additional documents are exhausted: You spent all your documents.
Process error notifications
Enable the Process failures option to receive email notifications when errors occur during document processing.
The first error notification is sent immediately after the failure occurs. If additional errors happen, you will receive hourly summary emails.
These notifications are sent only for processes running in Production mode.
Upgrade to a higher plan
Go to the Subscription page in your Plumsail account. Click the Upgrade button.
You’ll then be presented with a selection of available plans. Select the plan you want. The system will automatically calculate the upgrade cost, factoring in any remaining credit from your current subscription period.
Click Upgrade to finalize the change. Your subscription will be updated straight away.
Note
If none of the standard plans are quite what you’re looking for, or if you’d like to switch between annual and monthly billing, don’t hesitate to get in touch with us at sales@plumsail.com. Our team will gladly help you find the perfect fit.
Get more documents
On the Subscription page, click More documents to purchase additional documents. They are not reset monthly and remain available until used. Additional documents are used only after your monthly documents are exhausted. You can accumulate them and use when needed.
Manage billing
To manage your subscription and view billing details, navigate to the Subscription page and click Billing portal.
For more information on using the billing portal, check out this article.