Frequently asked questions
How does pricing work?
Each Org Chart plan has a number of employees as a limit. The number corresponds to employees accessible in your data source. For example, the number of users for Entra ID data source. At the same time, an unlimited number of end-users can use the product. Also, you can add Org Chart to any number of SharePoint Pages and Microsoft Teams within the same Microsoft 365 tenant.
How will I receive the license?
You need to specify your SharePoint Online domain in the purchase form of our online store (yourdomain.sharepoint.com). Once your purchase is finished, the subscription for this domain will be activated automatically. If you forgot to specify the domain in the order form, contact our support team.
Can you invoice me?
Contact sales@plumsail.com. They will send you a payment link where you can pick a wire transfer payment method. After placing the order, you will get a proforma invoice and banking details for a wire transfer. Once the payment is processed, you will get a normal invoice by email. Pay all bank fees involved in the bank/wire transfer. Transferring an incomplete amount will block order processing and delay the delivery.
Is Org Chart secure?
Absolutely! The design of Plumsail Org Chart functionality allows secure processing of personal data. The core functionality of the application is working client-side, which means that most the information exchange happens between end-users browser and their SharePoint tenant. Read more about our data protection and security.
How to buy with tax-exempt?
Send documents confirming tax-exempt the list of products you want to buy to sales@plumsail.com. Don't forget to send your company details for billing information. Our sales team will provide you with a tax-exempt payment link.