Success stories from Plumsail HelpDesk users

Explore real-world success stories of how Plumsail HelpDesk for SharePoint transforms ticketing and support management.

Streamlining employee support with custom ticketing and workflows in Microsoft 365 from KEO

Discover how KEO uses SharePoint HelpDesk to address various employee support challenges through custom ticketing systems for IT, HR, and facilities. Get insights on unique features like type-ahead search, custom forms and reports, and automated workflows.

Shaju Mohammed

Digital Solutions Manager at KEO IT
United Arab Emirates

How automated features in SharePoint HelpDesk boost efficiency for Burrun Dalai

Learn how Burrun Dalai Aboriginal Corporation boosts its IT support by using automated ticket management in SharePoint. Discover how triggers automate ticket assignment and resolution with Plumsail HelpDesk and Infowise.

Mark Marriott

IT Coordinator at Burrun Dalai
Australia

Integrated ticketing solution in Microsoft 365 for a tour operator by Cyberlogic

Learn how Cyberlogic integrated Plumsail's ticketing solution to facilitate incident management, complaint resolution, and request handling for a tour operator managing requests within Microsoft 365.

Nick Mariolis

Chief Product Owner at Cyberlogic
Greece

Advanced comment management for tickets in HelpDesk for SharePoint from Locatech

Discover how Locatech helped their customer improve request monitoring and management with a customization they made in Plumsail HelpDesk for SharePoint Online using Plumsail Forms.

Anette Schachtner-Löhn

Marketing Lead at Locatech

Self-service Entra ID account creation and internal support for Norwegian agriculture

Discover how Norsk Lanbruksrådgiving SA and Evide AS collect and share information in SharePoint and Power Automate via Plumsail HelpDesk and Plumsail Forms for SharePoint Online.

Frode Hellsten

IT Manager at Norsk Landbruksrådgiving
Norway