Aleksandra Borisova

Customer Support Engineer

Aleksandra, our dedicated Customer Support Engineer at Plumsail, helps users get the most out of our products with her calm expertise and genuine care. Based in Finland, she enjoys skiing, reading, traveling, and spending time with friends, family, and her lively cat and dog who keep things fun at home.

Author's posts

DocumentsSharePointPower Automate
Oct 28
How to create conditional sections in Word with Power Automate
Learn how to show, hide, or change sections in Word documents based on SharePoint data in Power Automate. Use one template for multiple document variations.
HelpDeskMicrosoft 365SharePoint
Oct 20
Automatically assign HelpDesk tickets based on keywords
Learn how to automatically assign HelpDesk tickets to the right agent or team based on keywords in the ticket title or description using automation rules.

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Aleksandra Borisova

Author's posts

How to create conditional sections in Word with Power Automate

Automatically assign HelpDesk tickets based on keywords