Aleksandra Borisova

Customer Support Engineer

Aleksandra, our dedicated Customer Support Engineer at Plumsail, helps users get the most out of our products with her calm expertise and genuine care. Based in Finland, she enjoys skiing, reading, traveling, and spending time with friends, family, and her lively cat and dog who keep things fun at home.

Author's posts

HelpDeskMicrosoft 365SharePoint
Oct 20
Automatically assign HelpDesk tickets based on keywords
Learn how to automatically assign HelpDesk tickets to the right agent or team based on keywords in the ticket title or description using automation rules.
DocumentsAirtable
Aug 26
Bulk PDF generation in Airtable
Generate PDF documents from multiple Airtable records in bulk. Create one PDF per record from a filtered view or selected records using Plumsail Documents.

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Aleksandra Borisova

Author's posts

Automatically assign HelpDesk tickets based on keywords

Bulk PDF generation in Airtable