Public forms tips and tricks: How to customize the thank you page

When users complete the form, you might want to give them some feedback. Starting from a simple thank you down to much more elaborate messages and recommendations, depending on your needs.

In Plumsail Public Web Forms, you can customize the message users see on form submit, you can:

• show them a thank you page;
• you can timeout users after submit;
• and you can redirect them to any webpage that can help them.

Here we will review some examples that you can reuse in your form.

Customize a thank you message

In form settings, you can write your own custom message which will appear when the form is submitted:

This message will allow you to relay some info to the client, for example, you can say that you will reply in 24 hours:

In the settings you can also hide the form from the user, and even add a timeout, so the form cannot be submitted again by the same user for this time:

Once a user completes and submits the form, they will get this message and won't be able to edit the form until the timeout runs out:

Redirect users to another page

Also in the settings, you can instead enter a URL of the page where user will be redirected to after submit:

Once a user completes and submits the form, they will be redirected to this webpage of your choice:

Redirect users to another page with form data

Now, if you use JavaScript code, you can personalize the page and use form data, as you will be able to pass some parameters from the form's fields, and use them on your webpage:

You can pass info from the form, and create a URL with parameters with the following code:

fd.saved(function() {
    var name = fd.field('Name').value;
    var email = fd.field('Email').value;
    var url = 'https://sitename.com/thank-you.html?name=' + name + '&email=' + email;
    window.location.href = url;
});

Get started

Put these tips into practice today. Create a Plumsail account to get started designing forms and learn more about these settings in our documentation.