Learn how Zendesk and other options, including Zoho Desk and Microsoft 365, were evaluated before choosing Plumsail HelpDesk for SharePoint.
See how DOWC replaced fragmented email support with a centralized HelpDesk, managing dealer requests and workflows within Microsoft 365.
How InterMaritime Shipmanagement built a simple, SharePoint-native IT helpdesk on Microsoft 365.
How Lucidica built an automated ticketing system integrated into SharePoint to improve IT support operations.
Learn how to set up a SharePoint self-service portal with a Knowledge base to improve IT support, reduce tickets, and provide 24/7 access to information.
Learn how to create a SharePoint HelpDesk ticketing system with native SharePoint tools or a ready-to-use powerful alternative with advanced features.
Set up an AI assistant for SharePoint Help Desk using SharePoint Agents and Plumsail HelpDesk for SharePoint and Microsoft Teams. Boost efficiency.
Learn how to efficiently organize and manage Plumsail HelpDesk ticketing system directly within Microsoft Teams.
Discover how Norsk Lanbruksrådgiving SA and Evidi AS collect and share information in SharePoint and Power Automate via Plumsail HelpDesk and Plumsail Forms for SharePoint Online.
Discover how KEO uses SharePoint HelpDesk for tailored IT, HR, and facilities support. Explore unique features and automated workflows.
Explore new features in HelpDesk for SharePoint, including automated skill-based ticket assignment, automatic tag management, import/export settings, and new localization options.
