HelpDesk
Customer Story
Jan 29
SharePoint IT helpdesk without enterprise complexity: InterMaritime Shipmanagement story
How InterMaritime Shipmanagement built a simple, SharePoint-native IT helpdesk on Microsoft 365.
Zenon Oratis
Senior IT Director at InterMaritime Shipmanagement
Zenon Oratis is the Senior IT Director, leading the company’s IT strategy, infrastructure, cybersecurity, and internal support operations. A major part of my role involves managing efficient IT helpdesk and ticketing processes to support our global teams, both ashore and onboard vessels, and ensuring reliable and fast assistance in a complex 24 hours a day maritime environment.