Jamal Smith-Graham

Jamal Smith-Graham

Lead SharePoint Developer and Tech Manager at Lucidica

Jamal Smith-Graham is the Lead SharePoint Developer and Tech Manager at Lucidica, a Plumsail partner providing award-winning IT support for London businesses.

Author's posts

HelpDesk
Customer Story
Oct 30
From on-premise manual ticketing to automated SharePoint HelpDesk at Lucidica
How Lucidica built an automated ticketing system integrated into SharePoint to improve IT support operations.