Track time spent for tickets resolution. This is especially helpful if you want to bill your time.
The pricing above is approximate, request customization, describe your requirements and we will provide exact the estimation.
If we receive a lot votes for the same customization, we will include it into a future release for free.
This functionality will allow you to track time and view report where billed hours will be counted for each agent, client, and task.
Implementation can be changed according to your requirements.
Each agent will be able to specify the number of hours spend for a ticket during ticket resolution.
Then report like this can be displayed: