Stuck on loading spinners

by Dominique Dewilde » Fri Aug 11, 2017 6:48 am

Hello,

We installed the plumsail org chart quite a while ago.
On the plumsail app have a little custom script to show the current user when going to the page.

Code: Select all
renderer.config.searchResultMaxCnt = "50";
renderer.onBoxRendered(function(event, box, itemData){
  //Box rendered event
});

renderer.onTooltipRendered(function(event, tooltip, itemData){
  //Tooltip rendered event
});

renderer.onSearchResultRendered(function(event, searchResult, itemData){
  //Search result rendered event
});

var isInitialLoad = true;
 
renderer.onLoadingFinished(function(){
 if(isInitialLoad){
   isInitialLoad = false;
   renderer.drillDown(_spPageContextInfo.userLoginName);
 }
});


Somehow for some users it keeps loading, never showing up.
When on an other account and searching for the users with the problem, it loads perfectly.

i'm a bit lost in what the issue might be.
Attachments
print.png
error on the loader f12
print.png (206 KiB) Viewed 96 times
Dominique Dewilde
 
Posts: 1
Joined: Fri Aug 11, 2017 6:33 am

by Anna » Mon Aug 21, 2017 4:22 pm

Hi Dominique,

Please have a look at this thread, it should help.
User avatar
Anna
 
Posts: 25
Joined: Mon Aug 14, 2017 6:55 am


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