Documents & Forms
Microsoft 365 & SharePoint Tools
Classic SharePoint Tools

IT Help Request Form

Using the IT Help Request online form, customers can instantly report any technology request or problem they experience. A customer needs to fill out all the general information such as name, email, department, and select the type of request and share its details.

Use this template

Fields and controls

  • The Email field accepts only valid email addresses. Change the pattern in the field properties.
  • Change options for the Department and the RequestType fields in the field properties.
  • Change the message that will be displayed after the form is submitted in the form settings.
  • The form timeout is set to 60 seconds, after which the form can be submitted again. You can change it in the form settings.


  • The primary button font-weight is set to 700.
  • h1 elements' text size is responsive to screen width and is set with the min() CSS function.
  • A pseudo-element is added after h4 elements to display double lines.