Sub-processors
We use third-party sub-processors, such as cloud computing providers, to run our Services. Find the complete list below.
The sub-processor location depends on the data center region selected by the customer during registration. Region selection is supported for Documents, Forms, Actions, and HelpDesk. The EU is the default location.
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| Company | Location | Applicable Services | Additional Details |
|---|---|---|---|
| Microsoft Corporation | EU, USA, AU | Documents, Forms, Actions, HelpDesk, Org Chart | Cloud Service Provider |
| Amazon Web Services, Inc. | EU, USA, AU | Documents, Forms, Actions, HelpDesk | Cloud Service Provider |
| Hetzner Online GmbH | EU, USA | Documents, Forms, Actions, HelpDesk, Org Chart | Hosting provider |
| Cloudflare, Inc. | Customer traffic is processed globally at the data center closest to the end user. | Documents, Forms, Actions, HelpDesk, Org Chart | Content Delivery Network (“CDN”) and DDoS Protection |
| Sendinblue Inc. | EU | Documents, Forms, Actions, HelpDesk, Org Chart | Transactional emails service |
| Anthropic | USA | Forms | AI language model API. Processes only user-provided prompts and form layout instructions |
| Zoho Corp | EU | Customer support | Customer support email service |