How to renew maintenance \ subscription

From the point of view of our store a renewal of maintenance is the same action as a renewal of a subscription.

To renew a subscription\maintenance you need to sign into your personal store account. Navigate to https://secure.2co.com/myaccount/ and sign in using your email and password. If you don’t have a password, you can easily receive it. Just click ‘Create New Account’ and specify your order number or email address which you used to purchase the product. 2checkout will send you the link to get your password.

2checkout customer area

Once you signed in, click on ‘My Products’ at the top menu:

You will see the list of your products. Locate the product you want to renew. You will see subscription status and expiration date. Click ‘Renew now’.

Note: Contact sales@plumsail.com if you don’t see your product or the «Renew now» link in the list.

You will be redirected to the confirmation and payment page, where you will be able to choose a payment method and specify your payment information. Your subscription\maintenance will be activated within one working day after receiving the payment.

Optionally you can enable auto-renewal for the product. See the ‘Enable auto-renewal’ link in the picture above. So, renewal will be performed automatically using the credit card information you submitted.