Installation of HelpDesk SharePoint Framework package


You have to be a SharePoint administrator to complete the installation.

If you don’t see some menus from the instruction below, most likely you are not a SharePoint administrator.

Please contact your administrator to assist with the installation.

Download add-in

Download the add-in from our website.

Create App Catalog

Open Office 365 admin center:


Navigate to SharePoint Admin Center:


Open ‘App catalog’:


If you don’t have ‘App Catalog’ yet, you will be able to create a new one:


Just fill in ‘Title’, ‘Web Site Address’, ‘Administrator’ and ‘Storage Quota’ and click ‘OK’. For example:

  • Title – App Catalog Site
  • Web Site address – AppCatalog
  • Administrator – Fill in your account name
  • Storage Quota – 10 GB


Install add-in

Navigate to ‘Apps for SharePoint’ and upload Add-in package that you downloaded (you need to upload to the App Catalog the whole .sppkg file without unpacking it):


Select “Make this solution available to all sites in the organization” in the dialog and click "Deploy".