Power Automate (Microsoft Flow) connector

This connector helps you to manipulate data in your HelpDesk with the help of Power Automate (Microsoft Flow).

To start using it you need to complete following prerequisites:

  1. Create an API key

  2. Review available actions

Then, once you created an API key, you are ready to create your first Flow.

Just search for “Plumsail HelpDesk” in you Flow and add an appropriate action:

Screen of Plumsail HelpDesk Actions

When you add an action for the first time you will be asked for ‘Connection Name’ and for ‘Access Key’. You can type any name for the connection. For example, ‘Plumsail HelpDesk’.

Then paste the API key you created in the first step to ‘Access Key’ input.

Create Connection Form

Here is the list of actions available in the connector: