Plumsail HelpDesk Help Center

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24/7 Bussines hours 3 13 Apr 07
Problem Linking assets to HelpDesk Tickets 9 48 Apr 04
“All agents” not being notified anymore 6 17 Mar 31
Triggers Stopped Working 1 29 Mar 27
Error during Create a ticket Action 12 1395 Mar 27

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  • SharePoint Online CSP enforcement (March 2026). Why Plumsail tools may not load and how to fix it

    SharePoint Online CSP enforcement (March 2026). Why Plumsail tools may not load and how to fix it

    Starting March 1, 2026, SharePoint Online CSP enforcement may block external scripts and prevent Plumsail HelpDesk, Org Chart, and Forms from loading. Learn how to fix it by adding trusted script sources.

    Petr Bushuev
    Petr Bushuev Customer Support Engineer
    Mar 25
  • How TAnthony & Associates implemented a cost-effective SharePoint help desk with email-to-ticket automation

    How TAnthony & Associates implemented a cost-effective SharePoint help desk with email-to-ticket automation

    Learn how Zendesk and other options, including Zoho Desk and Microsoft 365, were evaluated before choosing Plumsail HelpDesk for SharePoint.

    Aleksandra Borisova
    Aleksandra Borisova Customer Support Engineer
    Mar 02
  • How DOWC built a centralized SharePoint HelpDesk across 20+ mailboxes

    How DOWC built a centralized SharePoint HelpDesk across 20+ mailboxes

    See how DOWC replaced fragmented email support with a centralized HelpDesk, managing dealer requests and workflows within Microsoft 365.

    Jake LaMotta
    Jake LaMotta DOWC IT Specialist
    Feb 13

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