Plumsail HelpDesk Help Center

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Mass printing of tickets 1 16 Oct 21
How to move a ticket from solved to closed after four days? 21 133 Sep 30
Manual new ticket creation not working + change the “+ New” button back 5 33 Sep 08
Massive delays for new tickets 4 39 Sep 05
Uninstall Plumsail HD w/o losing tickets 4 46 Aug 28

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  • Create a SharePoint self-service portal with a Knowledge base

    Create a SharePoint self-service portal with a Knowledge base

    Learn how to set up a SharePoint self-service portal with a Knowledge base to improve IT support, reduce tickets, and provide 24/7 access to information.

  • How to Create a SharePoint Helpdesk Ticketing System

    How to Create a SharePoint Helpdesk Ticketing System

    Learn how to create a SharePoint HelpDesk ticketing system with native SharePoint tools or a ready-to-use powerful alternative with advanced features.

  • AI Assistant for SharePoint Help Desk

    AI Assistant for SharePoint Help Desk

    Set up an AI assistant for SharePoint Help Desk using SharePoint Agents and Plumsail HelpDesk for SharePoint and Microsoft Teams. Boost efficiency.

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