Plumsail HelpDesk Help Center

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When I try to assign a ticket, the trigger never works 2 9 Mar 11
Unable to open any tickets 9 46 Mar 11
Merging Ticket Not Functioning 1 19 Mar 04
Helpdesk Widget - Not displaying 3 28 Feb 17
I’m being told I’ve used all my agents but I haven’t 2 19 Feb 05

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  • How TAnthony & Associates implemented a cost-effective SharePoint help desk with email-to-ticket automation

    How TAnthony & Associates implemented a cost-effective SharePoint help desk with email-to-ticket automation

    Learn how Zendesk and other options, including Zoho Desk and Microsoft 365, were evaluated before choosing Plumsail HelpDesk for SharePoint.

    Aleksandra Borisova
    Aleksandra Borisova Customer Support Engineer
    Mar 02
  • How DOWC built a centralized SharePoint HelpDesk across 20+ mailboxes

    How DOWC built a centralized SharePoint HelpDesk across 20+ mailboxes

    See how DOWC replaced fragmented email support with a centralized HelpDesk, managing dealer requests and workflows within Microsoft 365.

    Jake LaMotta
    Jake LaMotta DOWC IT Specialist
    Feb 13
  • SharePoint IT helpdesk without enterprise complexity: InterMaritime Shipmanagement story

    SharePoint IT helpdesk without enterprise complexity: InterMaritime Shipmanagement story

    How InterMaritime Shipmanagement built a simple, SharePoint-native IT helpdesk on Microsoft 365.

    Zenon Oratis
    Zenon Oratis Senior IT Director at InterMaritime Shipmanagement
    Jan 29

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