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  • SharePoint IT helpdesk without enterprise complexity: InterMaritime Shipmanagement story

    SharePoint IT helpdesk without enterprise complexity: InterMaritime Shipmanagement story

    How InterMaritime Shipmanagement built a simple, SharePoint-native IT helpdesk on Microsoft 365.

    Zenon Oratis
    Zenon Oratis Senior IT Director at InterMaritime Shipmanagement
    Jan 29
  • From on-premise manual ticketing to automated SharePoint HelpDesk at Lucidica

    From on-premise manual ticketing to automated SharePoint HelpDesk at Lucidica

    How Lucidica built an automated ticketing system integrated into SharePoint to improve IT support operations.

    Jamal Smith-Graham
    Jamal Smith-Graham Lead SharePoint Developer and Tech Manager at Lucidica
    Oct 30
  • Create a SharePoint self-service portal with a Knowledge base

    Create a SharePoint self-service portal with a Knowledge base

    Learn how to set up a SharePoint self-service portal with a Knowledge base to improve IT support, reduce tickets, and provide 24/7 access to information.

    Aleksandra Borisova
    Aleksandra Borisova Customer Support Engineer
    Oct 24

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