Everything you need to find answers and resolve issues
Configuration guide
User guide
Get competent answers even faster than by email
| Mass printing of tickets | 1 | 21 | Oct 21 |
| How to move a ticket from solved to closed after four days? | 21 | 142 | Sep 30 |
| Manual new ticket creation not working + change the “+ New” button back | 5 | 38 | Sep 08 |
| Massive delays for new tickets | 4 | 40 | Sep 05 |
| Uninstall Plumsail HD w/o losing tickets | 4 | 52 | Aug 28 |
Stay updated with our latest video tutorials
How Lucidica built an automated ticketing system integrated into SharePoint to improve IT support operations.
Learn how to set up a SharePoint self-service portal with a Knowledge base to improve IT support, reduce tickets, and provide 24/7 access to information.
Learn how to create a SharePoint HelpDesk ticketing system with native SharePoint tools or a ready-to-use powerful alternative with advanced features.
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