Plumsail HelpDesk Help Center

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Triggers Stopped Working 1 17 Mar 27
Error during Create a ticket Action 12 1391 Mar 27
Ticket details do not load 2 19 Mar 24
When I try to assign a ticket, the trigger never works 2 17 Mar 11
Unable to open any tickets 9 90 Mar 11

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  • SharePoint Online CSP enforcement (March 2026). Why Plumsail tools may not load and how to fix it

    SharePoint Online CSP enforcement (March 2026). Why Plumsail tools may not load and how to fix it

    Starting March 1, 2026, SharePoint Online CSP enforcement may block external scripts and prevent Plumsail HelpDesk, Org Chart, and Forms from loading. Learn how to fix it by adding trusted script sources.

  • How TAnthony & Associates implemented a cost-effective SharePoint help desk with email-to-ticket automation

    How TAnthony & Associates implemented a cost-effective SharePoint help desk with email-to-ticket automation

    Learn how Zendesk and other options, including Zoho Desk and Microsoft 365, were evaluated before choosing Plumsail HelpDesk for SharePoint.

  • How DOWC built a centralized SharePoint HelpDesk across 20+ mailboxes

    How DOWC built a centralized SharePoint HelpDesk across 20+ mailboxes

    See how DOWC replaced fragmented email support with a centralized HelpDesk, managing dealer requests and workflows within Microsoft 365.

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