Plumsail HelpDesk Help Center

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Helpdesk Widget - Not displaying 3 14 Feb 17
I’m being told I’ve used all my agents but I haven’t 2 13 Feb 05
Issues with one of our Widget - not loading 1 11 Jan 29
How do I close a ticket without sending an automated email to the requester 2 22 Jan 21
Mass printing of tickets 1 39 Oct 21

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    How DOWC built a centralized SharePoint HelpDesk across 20+ mailboxes

    See how DOWC replaced fragmented email support with a centralized HelpDesk, managing dealer requests and workflows within Microsoft 365.

    Jake LaMotta
    Jake LaMotta DOWC IT Specialist
    Feb 13
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    SharePoint IT helpdesk without enterprise complexity: InterMaritime Shipmanagement story

    How InterMaritime Shipmanagement built a simple, SharePoint-native IT helpdesk on Microsoft 365.

    Zenon Oratis
    Zenon Oratis Senior IT Director at InterMaritime Shipmanagement
    Jan 29
  • From on-premise manual ticketing to automated SharePoint HelpDesk at Lucidica

    From on-premise manual ticketing to automated SharePoint HelpDesk at Lucidica

    How Lucidica built an automated ticketing system integrated into SharePoint to improve IT support operations.

    Jamal Smith-Graham
    Jamal Smith-Graham Lead SharePoint Developer and Tech Manager at Lucidica
    Oct 30

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