Data protection and security

Privacy Policy

General information about privacy protection can be found in the Plumsail Forms Privacy Policy.

Application security

Plumsail Forms is hosted in Microsoft Azure. The infrastructure for databases and application servers is managed and maintained by Azure.

We are seriously concerned about your security, so, everything from engineering to deployment performed with our highest standards of security. Our source code repositories are regularly scanned for security issues and our network is protected by a firewall.

We have a QA department which reviews and test our code for any security vulnerabilities. Testing is occurred in a separate environment from production. We don't use any customer's data during testing.

Also, we are using IDS technologies to monitor our network for malicious activity or policy violations.

Data security

Plumsail Forms collects very few information about customers - only SharePoint Online domain name (for SharePoint License) and Plumsail Account email are required for license validation.

After installing Plumsail Forms, the only data that we are gathering from you is application logs from the system.

The data submitted with Public Web Forms is not stored on our servers, but goes directly to Microsoft Flow. The attachments are stored in Microsoft Azure Storage, encrypted at REST. Attachments that are older than 30 days are automatically deleted. For the paid plans, storage can be cleared at any point inside the Plumsail Account.

Whenever your data is in transit between you and us, everything is encrypted and sent using HTTPS. Data at rest is encrypted using AES 256 bit standards (one of the strongest block ciphers available) with keys managed by Azure Storage Service Encryption. Data in transit is encrypted with SSL/TLS protocols.

All the data submitted in SharePoint Forms, including attachments, is sent directly to SharePoint.

Business transactions

We protect your billing information. All transactions are processed through secure encryption and sensitive data are transmitted, stored and processed on PCI DSS network.

Physical security

Plumsail Forms hosts all data in Microsoft Azure which data centers have been tested for security, availability and business continuity. For more information, take a look at this link. Disaster recovery program ensures that our services will be available or are easily recoverable in the case of any catastrophe.

GDPR

Plumsail prioritizes customer trust. We know that customer data is important to our customers’ values and operations. That is why we keep it private and safe. This section describes our actions to comply with General Data Protection Regulation (“GDPR”), which becomes enforceable on May 25, 2018.

Information that we collect about you as a customer is described in our general privacy policy. You, as a customer, have rights and ability to:

  • Access your personal data
  • Correct errors in their personal data
  • Erase your personal data
  • Object to processing of your personal data
  • Export personal data

Plumsail provides services for form submissions into MS Flow, only the attachments files are stored. The physical location of those services is inside the Europian Union. All data that we process is properly protected and encrypted as described in our Data security and privacy policies.

Plumsail is implementing necessary data breaches notifications for relevant supervisory authorities and data subjects in accordance with GDPR timeframes.

Compliance Certifications

Azure data center is certified for ISO 27001, SOC I, II AND III, HIPPA and FedRAMP compliance. Visit Azure trust center.

Get in touch with us

If you have any questions about our security policy, please, feel free to drop a line at support@plumsail.com.