Feature Requests and Ideas

by Anton Khritonenkov » Mon Aug 21, 2017 7:48 am

Hi,

Thank you for your idea. We added it to our list of features. If there are other requests from our customers, we will include it into our plan.
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by oratisz » Thu Sep 07, 2017 9:39 am

Can we include an option on the widget for the user to add people to CC when raising a ticket?
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by Anton Khritonenkov » Mon Sep 11, 2017 8:45 am

Thank you for the idea. We added it to our list of requests. If there are other requests from customers, we will add it.
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by oratisz » Wed Sep 13, 2017 10:20 am

and a way to print tickets in a 'printer friendly' way
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by Anton Khritonenkov » Wed Sep 13, 2017 10:29 am

Hi, thank you for your feedback. It is possible to configure printing with the help of Forms Designer. It is included into help desk pricing. Just install it and use with your help desk for free.

You can find more information here.
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by oratisz » Fri Sep 15, 2017 8:09 am

Anton Khritonenkov wrote:Hi, thank you for your feedback. It is possible to configure printing with the help of Forms Designer. It is included into help desk pricing. Just install it and use with your help desk for free.

You can find more information here.


Perfect, thank you very much.
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