Uninstall

by GTreacy » Tue Dec 22, 2015 4:12 pm

I tried to install a trial of Help Desk on O365 - failed to install correctly and now I cannot remove it. I was able to remove most components via Site Contents but cannot remove the Tickets app. It says "We're sorry, we had some trouble removing this. You can try again from the settings page". No matter what I do I cannot delete it. I have tried to delete the entire subsite but that fails too. How can I get rid of this?
GTreacy
 
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by Roman Rylov » Mon Jan 11, 2016 8:33 am

Hello GTreacy,

The simplest way it removes the whole site with HelpDesk. But I see you mention that you can't do it. Please write us to support@plumsail.com we can setup screen sharing session to solve the issue.
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Roman Rylov
 
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