History Tab

by Patrick » Sat May 06, 2017 6:00 pm

It appears the History tab does not record the "Assigned to" value. It only shows that the "Assigned To" was updated. Is that correct? If so, is there way to record these values?

Example:

Lastname, FirstName
5/6/2017 12:49 PM
Ticket has been updated: Assigned to
Patrick
 
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Joined: Sat May 06, 2017 5:55 pm

by andrelima » Mon May 08, 2017 7:42 pm

Hello Patrick,
We're analyzing this issue and we'll get in touch soon.

Best regards,
Andre Lima
Plumsail Team.
User avatar
andrelima
 
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by andrelima » Tue May 09, 2017 2:14 pm

Hi Patrick,
You're correct. History tab currently shows only what was updated and not the values themselves. We may implement this feature in future releases as we receive feedback regarding this.

Best regards,
Andre Lima
Plumsail Team.
User avatar
andrelima
 
Posts: 60
Joined: Wed Apr 19, 2017 2:06 pm


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