Sync Mailbox with List (Shared Mailbox) workflow terminating

by Jmisenha » Fri Jul 22, 2016 6:24 pm

We are trialing the O365 SharePoint Online version of the workflow actions. We are trying to sync an on-premise Exchange shared mailbox with SP2013 Online. We are getting termination of workflow at the syncing step. The error is "Exception: Unauthorized" and our sense is that this is an issue on the Exchange mailbox since we have tested the shared mailbox username and password and know that it is correct. What mailbox configuration item needs to be looked at so we can work with our messaging team to fix?
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by Roman Rylov » Fri Jul 29, 2016 2:12 pm

Hello,

Could you please try to use IMAP version of the workflow action?
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by Jmisenha » Fri Jul 29, 2016 3:23 pm

I tried the IMAP version and the workflow terminates with this error: Exception: The requested name is valid, but no data of the requested type was found. What else can you suggest?
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by Roman Rylov » Wed Aug 10, 2016 10:15 am

Please make a request at support@plumsail.com, I think we could setup screen sharing session to diagnose the issue.
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