SharePoint Experts Blog

Posts Tagged SharePoint 2016

How to display vacancies in SharePoint Org Chart

Did you know you can show vacancies beautifully inside your organization chart in SharePoint? If it’s either SharePoint 2013, SharePoint 2016 or SharePoint Online in Office 365, you can do this easily with Plumsail Org Chart. In this article, I want to show you how to display vacancies in SharePoint Org Chart. It is very useful to organize vacancies inside of OrgChart and be able to visualize them within organization’s structure.
01-vacancy-org-chart

Vacancies are enabled inside of PlumsailOrgChart’s settings and use a data source different than the chart itself.Org Chart will use a different list to pull data from and show vacancies which needs to be filled with data regarding open positions through the company. Let’s see how to do it step by step, inside our SharePoint page, just like the image above. 

Read more…

Posted in: Org Chart

Major improvements in Plumsail HelpDesk

We have been working untiringly on some major updates in Plumsail HelpDesk and we think that you will love it! So, what’s new?

2017-04-24_17-37-13

New triggers and scheduler
We pretty much rebuilt our triggers from scratch and now they are even faster and user-friendly. It applies to the scheduler as well. Now you can send emails, start workflows and set ticket fields there.

Widget for internal users
Let’s say that you want to have internal communication channel for users in your service desk but you don’t want them to see all tickets that you are operating. How can they easily manage, track and resolve issues? The solution is quite simple — Plumsail HelpDesk widget. With the widget, you can provide a UI for internal users without giving them access to all tickets. Providing an intuitive user experience that empowers your users by making it easy for them to get service, support, and information no matter where they are. The widget can become your service desk with remote control capabilities to help you resolve issues without initiating a desk-side visit.

And other minor bug fixes and performance optimizations.

Don’t hesitate and check the new version of Plumsail HelpDesk.

Posted in: HelpDesk, Products

How to display dotted-line reports in SharePoint Org Chart

In this article, I want to show you how to display dotted-line reports in Plumsail SharePoint Org Chart. It is quite a common scenario for companies with matrix organization structure when there are direct managers and dotted-line managers.

As Plumsail Org Chart displays hierarchy, but not matrix, it is important to understand how dotted-line reports appear in the visualization. Please take a look at the example below.

OrgChartDottedlinesExample Read more…

Posted in: Org Chart